Frequently Asked Questions
Products
Making an account is extremely easy. Please click on My Account to register yourself using your email id. Alternatively, you can use you Google or Facebook account to log in as well.
No, Login is not mandatory to make a purchase. However, if you create an account with us, your future check-outs will be easier and we will also keep you updated on the offers customized specially for you.
There are zero hidden charges when you make a purchase with us. The prices listed for all items are final and all-inclusive. The price you see on the product page is exactly what you pay.
However, for orders to be delivered to international locations, you are liable to pay duties and taxes as per your country norms.
We accept the following methods of payment:
- Credit Card
- Debit Card
- Net-Banking
- Paytm
- Wallet
Shipping & Delivery
We process and ship your order within 1 to 3 business days. Some orders such as pre-ordered items, shipping takes longer. The tentative timeline for shipping is mentioned on the product page of these pieces.
We charge 50 rupees on COD orders . Free delivery on online payments.
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We currently deliver to most pincodes in India. If you want to confirm your pincode, please mail us at Support@zilarstore.com
All orders usually take a delivery time of 3-7 working days (all days except Sundays and Public holidays) within India, from the purchase date.
To track your order, you can login your zilar account and choose “My Account” to view your order details. You can also contact customer care at Support@zilarstore.com
We’re available on all weekdays (except Sundays and Public holidays) from 10.00 am to 7.00 pm.
If you do not have a Zilar account, then please follow the “Track Shipping” link in the order confirmation email or mail us your order no. and email id using which you had placed the order, we will check and share your order status.
